Managed Services

This is our highest level of service which provides an entire IT department for your company, and can be adapted to the needs of the growing business.

In addition to the Pro Active Essentials Plus level of service, Managed Service includes the following tasks:

• IT infrastructure planning for business development
• Selecting and evaluating the next line of business tool
• Adding and configuring new workstations, printers and network devices (Note: does not include cost of equipment)
• Managing permissions, network shares and security
• Creation/Assistance with How-To and E-Policy documents
• Basic software development e.g. SharePoint/databases
• Basic user orientation and training
• Decommissioning of old user accounts
• Deployment of new line of business applications across your network
• Regular maintenance of your systems including registry cleaning, memory checks, performance monitoring and dust cleaning
• Checking of remote access services
• Mobile device configuration

If you add to or regularly change parts of your IT systems this service level would suit your business.